Distributor vs Service Model: Why Choose Market Development as a Service
- Khôi Nguyễn Duy
- Nov 7, 2025
- 4 min read
Updated: Nov 13, 2025
For decades, partnering with local retailers or distributors was the default path for international SMEs seeking to enter new markets. Yet in today’s dynamic business environment - where agility, transparency, and data-driven execution are crucial - this model is showing its age.
Market Development as a Service (MDaaS) is emerging as a new approach that helps brands scale globally without surrendering control over their pricing, brand identity, or customer data. This article examines why the traditional retailer/distributor model is losing relevance, how MDaaS solves its structural problems, and why it is becoming the preferred choice for modern SMEs.

Why the Retailer/Distributor Model No Longer Works
The traditional retailer/distributor setup was built for a world where information moved slowly and local networks defined success. A distributor buys products from foreign suppliers, takes legal and financial ownership, and resells them locally for profit. On paper, this looks simple - but in practice, it creates major inefficiencies for both sides.
When an SME sells through a retailer or distributor, it gives up control over pricing, brand positioning, and market visibility. Once products leave the factory, real-time sales data, stock levels, and customer insights become opaque. Many SMEs end up discovering too late that their local partner has changed the pricing strategy or repositioned the product without consent.
Furthermore, exclusive contracts often tie SMEs for years, making it difficult to withdraw when the market response is poor or when distributors underperform.
But the challenge doesn’t stop there. For retailers and distributors, the model has become just as difficult. Since they must invest upfront - purchasing and importing inventory - they tend to focus only on proven, high-margin products.
As a result, smaller or niche SME brands are rarely selected, no matter how good their products are.
Finding a willing retailer, negotiating terms, and managing exclusivity takes months - or fails altogether.
In short, what used to be a shortcut has become a bottleneck for both SMEs and distributors.

Market Development as a Service (MDaaS): A More Flexible and Transparent Model
Market Development as a Service (MDaaS) replaces the old trading relationship with a service-based operational model.
Instead of selling goods to a retailer, SMEs hire a specialized service provider that already has the full market-entry infrastructure - legal entity, logistics, salesforce, and marketing - ready to deploy.
SMEs no longer have to search for the “right distributor.” They simply choose a service package and start operations under a clear service agreement.
How MDaaS Solves the Distributor Problem
No dependency on partner selection: SMEs don’t have to persuade a retailer to invest. The provider operates as an outsourced execution arm.
Pay for service, not for stock: The provider doesn’t purchase goods. SMEs retain ownership, control pricing, and monitor performance.
Instant market readiness: Access local networks and distribution channels immediately.
Scalable and reversible: Expand or pause market operations at any time without heavy legal or financial commitments
In essence, MDaaS transforms market entry from a transaction into an agile, data-driven partnership.
How G2M Vietnam Applies MDaaS for SMEs
In Vietnam, G2M stands among the first companies to fully implement the MDaaS model for FMCG and F&B SMEs, combining operational depth with local expertise.
Its ecosystem integrates:
Sales Outsourcing: ready-trained sales teams across 34 provinces.
Marketing & Retail Activation: go-to-market campaigns aligned with brand strategy.
Legal & Compliance Support: product registration, labeling, import documentation, and tax compliance.
Warehousing & Distribution: nationwide logistics and store-level delivery.
Data & Insight Reporting: transparent KPI dashboards and sell-out tracking.

Unique Strength of G2M
What differentiates G2M is its nationwide network of sales collaborators, a flexible sales force already operating across GT, MT, and HoReCa channels.
This network enables new SME products to reach stores and consumers faster and at a lower cost than any traditional distributor route - an advantage particularly critical in a market where speed defines opportunity.
MDaaS eliminates the friction of finding the “perfect distributor.” Instead, it gives SMEs plug-and-play access to an experienced, transparent, and scalable market-entry platform.

Comparing Retailer/Distributor vs. MDaaS
Criteria | Retailer/Distributor Model | Market Development as a Service (MDaaS) |
Ownership | Distributor owns goods | SME retains ownership |
Control | Distributor decides pricing & channels | SME controls pricing, branding, and data |
Transparency | Limited visibility into sell-out | Full reporting & KPI tracking |
Investment | Distributor invests; SME loses control | SME invests flexibly through service packages |
Legal setup | Requires exclusive contracts | Service-based agreement; no exclusivity |
Risk | High dependency | Low risk, reversible engagement |
Speed to Market | 6–12 months | 4–6 weeks |
Suitability | Large, established brands | Agile SMEs testing new markets |
Why MDaaS Is the Future of Global Market Expansion
Recent studies from Deloitte and McKinsey note that SMEs adopting modular, service-based expansion models can reduce market entry costs by 30–50% while achieving faster time-to-market.
In a world driven by data, outsourcing the “execution” layer while keeping control over strategy and brand positioning is becoming the preferred model.
Three forces are driving this global shift:
Agility: businesses must test and adapt faster than ever.
Transparency: real-time data and KPI tracking enable smarter decisions.
Risk Reduction: modular service models allow entry, pause, or withdrawal without major losses.
G2M Vietnam’s approach reflects this next-generation mindset - combining local expertise, operational scalability, and contractual transparency to support sustainable international growth.
The future of global expansion is not about ownership; it’s about access - to networks, insights, and execution capacity. For SMEs, entering a new market no longer means giving up control or waiting for a distributor’s approval.
The New Direction for Global Market Entry
Market Development as a Service (MDaaS) provides the infrastructure, people, and expertise needed to execute - while letting the business stay in command of its brand and decisions.
In an era defined by speed, flexibility, and data-driven growth, MDaaS isn’t just another model. It’s the smarter, faster, and more sustainable way forward.



